Please find below the Account Closure/ Deletion in Indiabulls Securities App:
As per SEBI guidelines, the Close Account option is available in the Mobile App under Profile > Account Details
Upon selecting the Close Account option, a confirmation page will be displayed showing the list of all Demat Accounts that will be closed. The user can also provide a reason for account closure.
After entering the required details, the client must provide the 16-digit Demat Account Number and upload the following documents:
Client Master Report (CMR) Copy
Signature Proof
Once the user clicks Continue, the account closure request process will be initiated. The user will then be redirected to the E-sign section, where Aadhaar authentication needs to be completed. Upon successful completion of the E-sign process, a confirmation page for the account closure/deletion request will be displayed.
The account closure request will be reviewed by the concerned team and validated against all applicable internal policies and SEBI guidelines. If all checks are successfully completed, the Trading Account and all linked Demat Accounts will be permanently closed. This process may take approximately 24-72 hours.
During the review period, if the user attempts to submit another account closure request, an appropriate error message will be displayed.
Guidelines for Account Closure -
When a user opts for account closure, the Trading Account and all linked Demat Accounts will be permanently closed.
If the user wishes to resume trading with Indiabulls Securities in the future, a fresh KYC process will be required, and new Trading and Demat Accounts will need to be opened.
The account closure request will be rejected if any of the following conditions exist:
